G'day Pool Friend, how can we assist you?

  • You may return eligible items within 14 days of delivery for a refund or exchange, subject to approval.
  • Returns must be initiated by contacting our customer support team at support@hydromax.com. We do not accept returns through your account portal without prior approval.
  • Proof of purchase (order number or receipt) is required for all returns.

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Our mission is simple: Affordable Excellence. We prioritize equipment that maximizes performance and minimizes operating costs. From high-flow variable speed pumps to intelligent

automation systems, our catalog is designed to make pool ownership easier and more cost-effective.

  • Orders are typically processed within 1-3 business days after payment confirmation, excluding weekends and holidays.
  • Processing may take longer for customized items, high-volume periods, or if additional verification is needed (e.g., for fraud prevention).
  • You will receive an email confirmation once your order ships, including tracking information where available.

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